User Profiles

To configure a TeleTime IP User Profile, navigate to Configuration > TeleTime IP from the UDM main menu. Click Tap View and then select TeleTime IP Configuration. Click Tap User Profiles.

The User Profiles configuration option allows you to create a profile that defines the attributes of one or more users of the telephony system. A given TeleTime IP User Profile is assigned to TeleTime IP employees in the Devices > TeleTime IP section of their People Information pages.

Use the User Profiles page to:

  • Add, edit, duplicate, and delete user profiles.
  • View the TeleTime IP user profiles defined in the system

Use the check boxes in the leftmost column of one or more rows to select or deselect one or more user profiles in the grid, or click tap the check mark in the table header to select or deselect all profiles.

Add, edit, duplicate, and delete user profiles

You can configure TeleTime IP user profiles in the following ways:

  • Click Tap New to create a new TeleTime IP user profile.
  • Select an existing profile and click tap Duplicate to copy it.
  • Select an existing profile and click tap Edit to modify it. (You can also edit a profile by clicking tapping its name in the grid.)
  • Delete an existing profile by selecting it and clicking tapping Delete .

Use the following information to create and manage user profiles. Items marked by an asterisk (*) are required; all others are optional.

Field

Description

Name*

Unique name of the user profile. It can contain up to 50 characters. Special characters are not allowed.

Description

Description of the user profile. It can contain up to 250 characters. Special characters are not allowed.

Call Menu Option*

Call menu assigned to the user profile.

Call Menu Restrictions

Set of call menu restrictions assigned to the user profile.

Extension Group

Extension group assigned to the user profile. If an extension group is not specified in the user profile, no extension restriction is applied to users assigned this profile. Any valid dial-from number is acceptable.

Job Transfer Set

Job in the business structure to which employees and managers transfer time and money.

You can select a specific job transfer set from the drop-down list in this field. Alternatively, if you select <Use User Settings> for this field, the job transfer set in their People Information record applies to users who are assigned this user profile. If a job transfer set is not specified in either case, no job transfer set will be mapped.

Note: Only jobs, labor entries, pay codes, and work rules that have been assigned aliases are downloaded to TeleTime IP server and available for use.

Auto Transfer Group

Set of phone numbers, from which the user dials into the TeleTime IP server, that have been mapped to transfer definitions.

Transfer Alias Profile

A set of alias mappings for pay codes, work rules, cost centers, labor entries, and transfer definitions.

Labor Category Profile

Labor category in the business structure to which employees and managers transfer time and money.

You can select a specific labor category profile from the drop-down list in this field. Alternatively, if you select <Use User Settings> for this field, the labor category profile in their People Information record applies to users who are assigned this user profile. If a labor category profile is not specified in either case, no labor category profile will be mapped.

Note: Only jobs, labor entries, pay codes, and work rules that have been assigned aliases are downloaded to TeleTime IP server and available for use.

Pay Codes Profile

Pay code to which employees and managers transfer time and money.

You can select a specific pay code profile from the drop-down list in this field. Alternatively, if you select <Use User Settings> for this field, the pay code profile in their People Information record applies to users who are assigned this user profile. If a pay code profile is not specified in either case, no pay code profile will be mapped.

Note: Only jobs, labor entries, pay codes, and work rules that have been assigned aliases are downloaded to TeleTime IP server and available for use.

Accrual Profile

Accrual profile assigned to the user profile.

You can select a specific accrual profile from the drop-down list in this field. Alternatively, if you select <Use User Settings> for this field, the accrual profile in their People Information record applies to users who are assigned this user profile. If an accrual profile is not specified in either case, no accrual profile will be mapped.

Work Rule Profile

Work rule profile assigned to the user profile.

You can select a specific work rule profile from the drop-down list in this field. Alternatively, if you select <Use User Settings> for this field, the work rule profile in their People Information record applies to users who are assigned this user profile. If a work rule profile is not specified in either case, no work rule profile will be mapped.

Note: Only jobs, labor entries, pay codes, and work rules that have been assigned aliases are downloaded to TeleTime IP server and available for use.

Filter the list

You can filter the items in the grid by clicking tapping Filter and entering a full or partial search string in the empty cells immediately beneath the column headings.