Device Alerts

An alert is a notification of an unexpected event or error condition that may require user attention. When such an event takes place, a user for whom an alert for that event has been configured receives a notification. Currently the notification takes the form of an email.

You can configure email alerts about the status of devices, the state of the connection to the timekeeping server, and other events related to the operation of devices.

Alerts are configured on a per-user basis. To configure alerts, you must first decide which events you want to be notified of, how often you want to receive notifications, and where the notification should be sent.

After you configure the alerts you desire, click tap Save to save the configuration. Click Tap Cancel at any time to discard the configuration.

Alert Frequency

Select a notification frequency for all alerts for which you are configured.

Frequency	Description
Immediately	Send notification immediately.
Hourly	Collate multiple alerts into a single notification that is sent hourly.
Daily	Collate multiple alerts into a single notification that is sent daily. You can configure the hour of the day in a tenant property.
Never	Never send notifications.

If the same alert occurs multiple times in succession, a single notification is generated that indicates the number of times that the alert has occurred.

Alert Options

Subscribe to the any of the following notifications by selecting the appropriate check boxes:

Type	Description
Timekeeping Communication Error	Communication error between the timekeeping system and the tenant.
Device Status Change	Device status reports such as database full, watermark reached, or a fatal error.
Device Action Error	Failure of a device action.
Configuration Change	Change to a property or the timekeeping host URL.
Device Communication Error	Communication error between the Universal Device Manager server and a device.

Alert Destinations

To add alert destinations for one or more contacts:

Click Tap Add .
Enter the email address of a contact.
Repeat steps 1 and 2 to specify additional contacts.

To edit the email address for an existing contact, click tap Edit . To delete a destination click tap Edit , followed by Delete .