Knowledge Base Tile
The Knowledge Base tile allows you to search for knowledge base articles and view featured articles. You can also browse articles by category.
When you perform a search, you can enter up to 100 characters in the search box. The title and body of articles are searched.
Featured articles and search results are listed by article name. The categories the article belongs to are listed below the article name. The language is also listed if it is different than the local language.
Request forms
You can access HR request forms from the Knowledge Base tile. For example, if you are viewing a category called Benefits on the Knowledge Base tile, you can select the View Forms link and a panel opens with all of the available forms for that category. From here you can open the request form, fill in the necessary information and submit the form.
On the Knowledge Base tile you can search for forms or view forms by category.
- Search for forms — Enter text in the Search box.
- View forms by category — Select View Forms. , select a category, and then select
If you don’t find the form you are looking for you can use the Create Request option to submit a generic form. Note that the option to create a request may not be available if a generic request form has not been configured for that category.