Production Readiness

The Production Readiness feature guides you through the process of preparing a tenant for use in a production environment. This page allows you to initiate Production Readiness job requests, and, while those requests are in progress, still perform user-acceptance testing and other tenant preparation tasks on your pre-production tenant.

Note: The Production Readiness page is specifically designed for authorized Implementation Consultants who are familiar with the Production Readiness process. Contact your Implementation Consultant before attempting to use the features on the Production Readiness page.

Use the Production Readiness page to:

  • Initiate, configure and send Production Readiness job requests.
  • Monitor the status of Production Readiness job requests.
  • Declare that the tenant is ready for use as a production tenant.

Production Readiness workflow

The Production Readiness process is as follows:

  1. Conduct user acceptance testing on the tenant while it is in Implementation.
  2. Determine the test data that should be deleted prior to the tenant going live. For more information about marking items for deletion and then previewing the data slated for removal, go to Setup Preview .
  3. Submit a Remove Test Data request.
  4. Use the Production Readiness page and job email notifications to monitor the Remove Test Data request status.
  5. Resume user-adopted testing after the Remove Test Data has been completed.
  6. Submit the Flag as Live request.
  7. Use the Production Readiness page and job email notifications to monitor the Flag As Live request status.
  8. After the Flag as Live request is completed, your tenant is ready to be used.

Grant access to the Production Readiness page

The Production Readiness FACP is only available to authorized users who have been working with an Implementation Consultant.

To grant access to the Production Readiness page:

  1. Go to Application Setup > Access Profiles > Function Access Profiles.
  2. Select the appropriate profile and click Edit or create a new profile.
  3. Go to Manager - System Configuration > Production Readiness.
  4. Set the following parameters to Allowed and click Save
    • Edit - Allows users to use all features on the Production Readiness page. Users can initiate Remove Test Data, Flag as Live jobs and other process related tasks.
    • Read-only - Allows read-only access to view the status of Remove Test Data and Flag as Live jobs. Users do not have access to any of the links on the Production Readiness page.
  5. Assign the profile to the appropriate users.

About the jobs requests

The following jobs are available from the Production Readiness page:

  • Remove Test Data — Submit a request for removal of data from the tenant. The request is typically made for a date in the future. If the selected date is not available, the system offers the next open dates both before and after the selected date. Before you submit your request, a confirmation review slide-out allows you to review data that is marked for deletion during the Remove Test Data job. The system sends emails to recipients about the status of the Remove Test Data job. For steps on submitting a Remove Test Data request, go to Remove Test Data .
  • Flag As Live — (This request is meant to be submitted after the Remove Test Data job is completed.) Submit a request to change the status of the tenant from Implementation to Live. This request is executed approximately one hour after submission. The request can be edited or canceled while the status on Production Readiness is Scheduled.
  • Setup Preview — Generate a report that indicates which items are marked for deletion by the pending Remove Test Data job.
  • Cancel Job — Cancel Job can be done while the request is in Scheduled status. Cancel job can be triggered by selecting the appropriate row and clicking the Cancel button. A request that is In-progress, Completed or Failed cannot be canceled.
  • Edit Job — Remove Test Data and Flag as Live jobs can be edited while the request is in Scheduled status. All fields on the Remote Test Data and Flag as Live slide-out can be edited. After the status of the request changes to In-progress, Completed, Failed or Canceled, Edit Job will not be applicable. To Edit any job, select the appropriate row and click on Edit Job.
  • View Details — After selecting a row, click View Details to view a status and other details about the request.
  • Column — Manage the columns view in the table. For more information about columns, go to Column descriptions.
  • Filter — Filter the list view based on column values.
  • Tenant Information — Indicates whether the tenant state is Implementation or Live.

Refine the data view

Use the following buttons to control how and what data appears in the table:

  • Click Column Selection to define the columns visible on the page.
  • Click Filter to access an inline filtering field for each column in which you can filter on part or all of a word.

Columns

The following columns are available in the table.

Job — Specifies which action has been taken. Values are Remove Test Data and Flag as Live.

Status — Status of the Job. Values are Scheduled, In Progress, Completed, Failed and Canceled

Submission Time — Time at which the Job action was submitted from the Production Readiness page.

Completion Time — Date and time of when the job is completed.

Input — Displays options selected when submitting a job.

Glossary

The following terms are used in the Production Readiness process:

Implementation — A Pre-Live state in which a tenant can be fully configured and allows for user adopted testing.

Go Live — The point at which a tenant is changed from Implementation state to Production state.

Production — The state in which a tenant is used for every day operations.

Remove Test Data — During the implementation phase of the Production Readiness process, data is generated as a result of system testing. The Remove Test Data request send a request to UKG Global Support to delete data test that was generated during testing.

Flag as Live — After you have concluded testing, the Flag As Live request sends a request to UKG Global Support to change the tenant from implementation state to production or live.

Preserve Scheduling Data — This option preserves certain scheduling transactional data (shifts, availability, patterns and day locks) during the Remove Test Data process.

Guardrails — While a tenant is in Implementation state, guardrails protect against the effects of testing on a Non-Production tenant against other Production tenants in the same cluster.