View Offline Smart View Transactions

The View Offline Smart View Transactions option presents a list of Offline Activities and custom Smart View Transactions that occurred within a specified date range, or that were performed by a specific employee. Additionally, results can be filtered by transaction status or transaction type.

Note: Offline attestation transactions can be found in the View Transactions window.
  1. Navigate to the device workspace in the Dashboard and select a device, or navigate to the Device Details page of an individual device.
  2. Select Troubleshooting > View Offline Smart View Transactions.
  3. From the View Offline Smart View Transactions window, use the following options to view transactions:
    1. Employee ID: Use this field to view transactions by one or more Employee IDs.
    2. From Date: Enter the earliest date you would like to include in the view. Only transactions completed on or after this date will be shown.
    3. To Date: Enter the earliest date you would like to include in the view. Only transactions completed on or before this date will be shown.
      Note: The From Date and To Date Options are based UTC time.
    4. Transaction Status: Use this field to filter by transaction status.
    5. Transaction Type: Use this field to filter by transaction type.
  4. To view XML or JSON for a transaction, click tap the transaction check box in the results window.
  5. To export transactions as CSV, select the transactions and click tap Export as CSV.
  6. To reprocess a transaction or set of transactions, select the transactions and click tap Resubmit.
    Note: The Resubmit button is disabled for transactions with a status of New, Pending, Retry, or Failed.
  7. To delete a transaction or set of transactions from the list, select the transactions and click tap Delete.
    Note: The Delete button is disabled for transactions with a status of New, Pending, or Retry.
    Warning: Listed transactions with a transaction status other than New, Retry, or Pending will be purged automatically after the number of days configured in the property: UDM > Configuration > Properties > Data Retention > tnt.data.retention.days.trx.data