View hours of operation

Managers can view the hours of operation in the Schedule Planner when they evaluate and edit the schedule. This enables them to ensure that the schedule provides proper coverage and is in compliance with opening and closing times for the selected location and timeframe.

Note: The hours of operation are only displayed if the Schedule Planner has been configured to do so. You cannot view hours of operation on mobile phone devices.

Depending on the selected location, multiple stores may be displayed. You can expand each store to view the hours of operation of the respective departments.

Note: Hours of operation are not available to display when the selected location is using a hyperfind (except for All Home Locations) or employees, or when the date range exceeds the specified limit in the system property.

To view hours of operation:

  1. In the Schedule Planner, select a location and a timeframe. An Override icon displays next to each date in the schedule if any regular hours of operation have been overridden.
    Note: The Override icon is only displayed if the Schedule Planner has been configured to display it.
  2. Select Tools > View Hours of Operation. In the Hours of Operation window, the name of the selected location displays along with the hours of operation for each day in the selected timeframe.
    • If there are multiple stores in the selected location, the hours of operation are shown at the store-level. Click to expand a store and view departments within the store that have different hours of operation than the store or that have overridden hours. Click to collapse a store.
    • Departments that inherit the hours of operation from the store are not shown.
    • If a store or department is closed on a particular day, Closed is displayed instead of the hours of operation.
    • Hours of operation can be overridden to account for specific dates when store hours vary from regular hours, such as for holidays or special events. Overridden hours are displayed with a line through them, with the new hours listed above. The Override icon displays in the column header next to the date when there are overridden hours.
    • A banner message displays at the top of the Schedule Planner when there are stores or departments with overridden hours of operation.
    • Hours of operation are displayed for a week at a time or for one selected day. Click Previous or Next to view hours of operation for additional weeks in the selected timeframe. Previous and Next are not available when only one day is selected.
    • To filter the display to show hours of operation for a specific store or department, enter the name in the Search field and press Enter.
  3. Click Done or X to close the window.

To get information or to take action on an employee, a shift, a paycode, or an empty cell, tap the item: a glance with additional information and action buttons appears.