Manage Talk Groups

Groups are a way to help Talk users collaborate more efficiently.

Groups are used to organize Talk chat and feed content and activities. Group administrators add and organize groups depending on your employee and organization needs. Create groups based on criteria like physical locations, job categories, departments, and affinity groups where employees can engage in discussions about their interests outside of work.

Create groups on an as-needed basis or in bulk with automation rules that use common people information attributes mapped from and synchronized with your licensed (parent) UKGproduct.

Note: The groups you see depend on your level of permissions.

Group types

There are two types of groups:

  • Chat. In this instant messaging group, employees send text and multimedia messages.
  • Feed. Employees can have post-specific threaded discussions with likes and comments.
Note: All auto-generated groups are feed groups. Manually-created groups can be either chat or feed.

Group membership access levels

Each group is assigned a level of access that determines how employees join groups.

  • Open. The group is visible to all employees, and any employee can join.
  • Closed. The group is visible to all employees but requires admin approval to join.
  • Private. The group is hidden and requires an invite from the admin to join.
Note: All auto-generated groups are created as closed but can be modified to be open groups as needed. Manually-created groups can be assigned any one of the membership levels.

Group admin activities

As a group administrator, from the Groups page you:

  • Search and view Talk groups
  • Define automation rules to create user groups in bulk
    Note: You can create a maximum of 50 rules.
  • Manually create groups one at a time
  • Edit group names and descriptions
  • Configure group member access to keep groups open, closed, or private
  • Determine whether group members can post in the group and like and comment on admin posts
  • Add and remove group members (manually-created groups only)
Note: In the Talk desktop, group Admins can create groups, edit group settings, manage join requests, delete groups, and manage group members. Some group management features are also available in Talk mobile.