Schedule Change Attestation

Note: This business process is an extension model that is developed outside the normal release schedule to meet specific client needs. To request one of these models, you must submit a Salesforce Service Request to ADP. After the model is delivered to your tenant, you can edit it to meet your needs.

This Business Process Extension requires employees to attest to schedule changes when the changed schedule is different from the posted schedule, or the changed schedule is different from the contract schedule.

As part of the attestation process, employees review the changes made to their schedule and accept or decline the changes. Employees also have the option to skip and respond later. If required, you can configure additional actions; for example, a paycode to apply a bonus or penalty depending on the response.

Note:
  • If the changed schedule is different from the contract schedule, this model requires that you enable the Schedule not conform Employment Terms rule violation in the employee's schedule rule.
  • Employee Self-Service schedule changes such as shift swaps, request to cover, and request open shifts do not initiate the Schedule Change Attestation Business Process. These changes are made with the consent of the employee so there is no need for attestation.
  • After the employee accepts or declines the change, an appropriate paycode with a comment is inserted. This is used for reporting and KPIs; for example, how many schedule changes were made, and the acceptance -to- decline ratio. Because these paycodes are considered as indicative, they should be configured as non-productive. To prevent the paycodes from being considered in the schedule cost, configure each to not count towards totals.
  • A schedule tag can be added by the manager on any day for which attestation is not required. Adding this tag can be seen as an override, at the manager’s discretion. For example, when a new hire receives a schedule in the middle of the posted schedule period, attestation is initiated unless the manager uses this tag.