Upgrade to UKG Authentication
How to run the Authentication Upgrade Tool to upgrade to UKG Authentication.
- Before you start, check the following:
- Make sure that your function access profile (FAP) allows you to access the Upgrade Tool menu item.
- After the upgrade, the system will use your current Vanity URL, or will create a new Vanity URL if one does not exist.
- Log in.
- Select Main Menu > Authentication Upgrade.
- Complete the data clean-up of usernames, default passwords, SSO configuration, email addresses, and phone numbers as listed in the Authentication Pre-Upgrade Checklist. Note: The upgrade tool will provide a list of email addresses that are not unique and usernames that are not valid. The Primary email address and primary phone number fields are used for multi-factor authentication (MFA) tokens.
- Click Start Upgrade. The upgrade usually lasts from 12 to 30 minutes to update all services and systems. If the downtime lasts longer than 30 minutes, shared services may be doing maintenance or other updates. Try again to start the upgrade.
- Test the results as follows:
- Select Log in using Direct Login flow with a number of user accounts.
- If you use SSO, select Log in using SSO flows.
- Select Navigate between products and add-on products.
- Select Initiate API integrations.
- Do the following to wrap up the upgrade process:
- Update saved bookmarks and deep links to the new Vanity URL.
- Provide the new Vanity URL to employees.
- Bookmark the new Login screen after you successfully log in and remove the bookmark to the previous Login screen.
- If a saved bookmark starts with
cusordcus, use the Vanity URL which ishttps://[value].mykronos.com. The Login screen is in the center of the page after the upgrade completes successfully. - Remind employees of potential changes to their usernames.
- Update email addresses.
- Verify that multi-factor authentication (MFA) is working successfully with the configured email addresses and phone numbers.
- If you encounter significant issues after the upgrade is completed, you have 7 days to roll back the upgrade. Click Rollback Everything or Rollback API Upgrades.
