View audit data
The Audit add-on enables you to track changes to the schedule and employee availability. You can also track the outcomes of calls made to employees when assigning open shifts with the Call List.
If the system has employee group filtering enabled, the data shown is filtered by your employee group even when you have an entire location selected.
To access audit data:
- Select the configured Audit tab at the bottom of the schedule.
- In Audit, select either Schedule, Availability, or Call List.
The rows of the table represent transactions, which are alterations in the database. The columns represent the recorded characteristics of the transactions. The top row (header) of the table identifies the columns.
- The Audit Availability add-on tracks changes to employee availability: adding, editing, or deleting availability of employees in the loaded schedule time frame and location. For more information, see Transaction characteristics for schedule audit.
- The Audit Schedule add-on tracks adding, editing and deleting entities such as shifts and pay codes of employees in the loaded schedule time frame and location. For more information, see Transaction characteristics for availability audit.
- The Audit Call Log add-on tracks the outcome of each call made to employees when assigning open shifts from the Call List and includes important information such as the date and time the employee was notified about the shift. The Call Log Audit provides a comprehensive audit record to track that the proper steps were adhered to — such as proof of regulatory compliance and fairness in Scheduling practices — when filling open shifts. For more information, see Transaction characteristics for Call Log audit.
Depending on which data you are viewing, the table columns (characteristics) you can include in the table are different.
Note: Data is not displayed on the tab when more than 1000 employees are in the loaded schedule or when the loaded timeframe exceeds 90 days.
View options are at the top right corner of the table.
Control | Operation |
---|---|
Fullscreen |
Expand the table to fill the space occupied by the schedule |
Default Size |
Return the table to its default size |
Column Display |
Opens a menu with additional display options:
|
You can choose to display only the audit data for a specific assigned shift, open shift A shift that is scheduled for a job, but no employee is assigned to work it., pay code edit, leave edit, or schedule tag A graphic on the schedule that identifies a specific characteristic that applies to a specific employee on a specific day. Not a shift or a pay code. Example: On call. in the Schedule Planner.
To view audit data for a specific schedule item:
- Right-click on the schedule item — assigned shift, open shift, pay code edit, leave edit, or schedule tag — in the Schedule Planner to open its glance (also known as a contextual callout) Provides information and actions in a dialog box for an item on the screen when the user right-clicks or taps the item..
- Select View Audit. In some cases, you may need to select More > View Audit.
- To remove the filter and have the Audit tab display all audit data for the selected employee, click X in the Entity field.
Note: You must have the appropriate access configured for the View Audit option to display in the glances.
The Audit tab displays the audit data for the selected schedule item only. The schedule item that is being used to filter the audit data is shown in the Entity field.
Select an employee to audit
Do any of the following:
- ClickTap the name box
to select an employee to audit. - Start typing the employee's name in the Search box, and press Enter when the name appears.
- Scroll through the list and select an employee in the displayed schedule, or select Previous
or Next to select the preceding or next name in the list.
Header menu
In the header at the top of each column, select
Icon | Command | Function |
---|---|---|
|
Sort Ascending Sort Descending |
Sorts the table by the value of the characteristic in that column, in ascending or descending alpha-numeric order. If you select multiple columns to sort by, the table applies the column sorting in the order you select them, and places a small numeral next to the sort icon, indicating the priority of the sorting. |
Hide Column | Removes that column from the table. (To include the column again, use the Main Menu |
|
Group | Collapses all the transactions that have the same value for that column into one row in the table | |
Ungroup | Expands transactions collapsed for having the same value in that column, to display each transaction as a separate row. |
Include system generated audits
Audits generated by the system — for example, shift change audits due to business structure changes, primary job changes, or updates to labor category entry lists — can clutter the Audit tab and make it difficult to focus on schedule edits made by managers and employees. Use the Include System Generated Audits option to toggle between filtered or unfiltered system generated audits.
To filter out audits generated by the system:
- Clear Include System Generated Audits.
- Click Tap Reload to reload the data.
To include audits generated by the system:
- Select Include System Generated Audits.
- Click Tap Reload to reload the data.
You can filter specific rows out of the table by using the filter control for any column.
- ClickTap Filter
and select Show Filters Row. - In the filters row at the top of each column, click
to open a list of the following options. If the option does not appear, it is not applicable: -
Option Meaning Starts With - Shows only transactions where this field starts with the text you enter
Not Starts With Shows only transactions where this field does not start with the text you enter Custom - Allows system administrators to code a different option
In - Shows only transactions where this field contains the text you enter
Not In - Shows only transactions where this field does not contain the text you enter. If you use more than one value for In or Not In, each value must be separated by a semicolon.
= Shows only transactions where this field exactly matches the text you enter != Shows only transactions where this field does not exactly match the text you enter Is Null - Shows only transactions where this field is empty
Is Not Null Shows only fields where this field is not empty Between - Shows only transactions where this field is between two text values, separated by a space, using time, date, or alpha-numeric sequence as applicable to the format of the text in the column
Not Between - Shows only transactions where this field is not between two text values, separated by a space, using time, date, or alpha-numeric sequence as applicable to the format of the text in the column
- Enter the text to filter by in the text box.
- Press Enter to apply the filter.
- To remove the filters row, click tap Filter
and select Hide Filters Row.
A transaction can be an add, an edit or a delete. Each column represents a different characteristic of the transaction. Not all columns are applicable to all transactions; if the characteristic defined by the column is irrelevant to the transaction, the cell in that row is blank.
Characteristic | Explanation |
---|---|
Person Name |
Employee affected by the transaction |
Assignment |
Employee's assignment associated with the transaction. |
Date |
Date affected by the transaction |
Shift Start / Shift End |
Start and end times of shift affected |
Locked |
A status change: True = locked, False = unlocked |
Posted |
Displays when Schedule is selected as the Audit type. A selected checkbox displays in the column when the job associated to the shift is posted or was previously posted. This item is verified for all types of modifications made to the schedule, including Shift Added. |
Type |
Type of transaction |
Reason |
Displays when Schedule is selected as the Audit type. Displays one of the following reasons to indicate what changed on the shift: Add note; Delete note; Update note; Add tag; Delete tag. If multiple modifications are made to a shift, the reasons display in a comma-separated list. |
Deleted |
True = deleted, False = not deleted |
Label |
Shift label Replaces start and end times in the schedule with a compact, easier-to-read label. Example: Shift times are 4PM-12:30AM, and the shift label is Evening. |
Segment Start / End |
If the transaction refers to a segment, segment start and end times |
Location |
Full location path of the transaction. "False" indicates a transaction with no location. |
Labor Category |
Specifies the labor category applied |
Cost Center |
Specifies the cost center applied |
Work Rule |
Specifies the work rule applied |
Paycode A category of time or money that employees earn, for example, Regular Hours, Bonus, or Sick. |
Full paycode name |
Amount |
Paycode amount |
Comment |
Hover cursor overTap this cell to see comment text |
Edit Date |
Date of transaction |
Edit Time |
Time of transaction |
User |
Manager performing the transaction |
Data Source |
The schedule engine (if any) that made the transaction |
Person ID |
Employee ID of the employee affected by transaction |
A transaction can be an add, an edit or a delete. Each column represents a different characteristic of the transaction. Not all columns are applicable to all transactions; if the characteristic defined by the column is irrelevant to the transaction, the cell in that row is blank.
Characteristic | Explanation |
---|---|
Person Name |
Employee affected by the transaction |
Date |
Date affected by the transaction |
Type |
Type of transaction (add availability or edit availability) |
Deleted |
True = deleted, False = not deleted (Note: When availability is overwritten by a new pattern, the former availability is deleted.) |
Segment Start / End |
Affected shift segment Parts of shifts that are assigned to a job in the business structure, either primary or transfer jobs. start and end times |
Availability Type |
The resultant availability type |
Edit Date |
Date of transaction |
Edit Time |
Time of transaction |
User |
Manager performing the transaction |
Person ID |
Employee ID of person affected by transaction |
Transaction details are shown about each logged outcome for each employee contacted about an open shift, such as the employee who was notified for the shift, the outcome of the notification, the date and time the employee was contacted, and the manager who contacted the employee. Data is organized by shift.
Characteristic | Explanation |
---|---|
Shift |
Shift details |
Name |
Employee who was notified for the open shift |
Outcome |
The outcome of the notification. There are several automated outcome entries in the Call Log Audit:
|
Contacted Date |
Date that the employee was contacted |
Contacted Time |
Time that the employee was contacted |
Response Date |
Date that the employee responded |
Response Time |
Time that the employee responded |
Contacted By |
Manager who contacted the employee |
Note |
Description that explains the outcome |
Shift Date |
Date of the open shift |
Shift Start/End |
Start and end time of the open shift |
Label |
Shift label |
Job |
Shift job |