Extension Groups

Use the Extension Groups configuration option to define which phone numbers a TeleTime IP user can or cannot use to dial into the telepony server. The TeleTime IP Extension Groups page allows you to:

  • Add, edit, duplicate, and delete extension groups.
  • View the extension groups defined in the system
  • Export the extension group grid as a csv file.

To configure a TeleTime IP Extension Group, navigate to Configuration > TeleTime IP from the UDM Universal Device Manager manages the configuration of terminals and communication with the system. main menu. Click Tap View and then select TeleTime IP Configuration. Click Tap Extension Groups.

You can configure TeleTime IP extension groups in the following ways:

  • Click Tap New to create a new extension group.
  • Select an existing extension group and click tap Duplicate to copy it.
  • Select an existing extension group and click tap Edit to modify it. (You can also edit an extension group by clicking tapping its name in the grid.)
  • Delete an existing extension group by selecting it and clicking tapping Delete .

Use the check boxes in the leftmost column of one or more rows to select or deselect one or more extension groups in the grid, or click tap the check mark in the table header to select or deselect all extension groups.

Provide a name for the group and an optional description:

Field Description
Name* Unique name of the extension group. It can contain up to 50 characters. Special characters are not allowed.
Description Description of the extension group. It can contain up to 250 characters. Special characters are not allowed.
  • Select Allow calls only from the phone numbers listed below if the extension group lists those numbers that telephony users to whom the group is assigned may use to dial into the telephony system. These users cannot use numbers that are not listed in this group.
  • Select Do not allow calls from the phone numbers listed below if the extension group lists those numbers that telephony users to whom the group is assigned may not use to dial into the telephony system. These users must use numbers that are not listed in this group.

Click Tap Insert Row to add the second and subsequent phone numbers. Click Tap Remove Row to delete the phone number on that row. There must be at least one extension in the group. If there is not, you cannot save the extension group.

For each extension, enter the following information:

  • Number — 1-to 15-digit number to be sent to the telephony system for a user to whom this extension group is assigned. It may be an extension number or a standard phone number. The field is required and must be numeric. Alphabetic and special characters (such as dashes, parentheses, and spaces) are not allowed.
  • Description — Description that identifies the extension group.

Click Tap Save to save the extension group or click tapCancel to dispose of your edits and exit. Assign the extension group to one or more TeleTime IP user profiles.

To export the grid to a csv file click tap Share . By default, the file has a name in the format <tenantname>-<Server-ID>-<mm-dd-yy>.csv. Click Tap Open to open this file in Excel. Click Tap Save to save this file under the default name or a different name or the save it and open it. Click Tap Cancel to abort the operation.

You can filter the items in the grid by clicking tapping Filter and entering a full or partial search string in the empty cells immediately beneath the column headings.