Groups

Groups are a way to help Talk users collaborate more efficiently. They are used to organize Talk chat and feed content and activities. Group administrators add and organize groups depending on your employee and company needs. Create groups based on criteria like physical locations, job categories, department, as well as affinity groups where employees can engage in discussions about their interests outside of work.

Create groups on an as-needed basis or in bulk with automation rules that use common employee fields that are mapped from and synchronized with your licensed (parent) UKG product.

Note: The groups you see depend on your level of permissions.

There are two types of groups:

  • Chat. In this instant messaging group, employees send text and multimedia messages.
  • Feed. Employees can have post-specific threaded discussions with likes and comments.

Note: All auto-generated groups are Feed groups. Manually-created group types can be either Chat or Feed.

Each group is assigned a level of access which determines how employees join groups.

  • Open. The group is visible to all employees, and any employee can join.
  • Closed. The group is visible to all employees but requires admin approval to join.
  • Private. The group is hidden and requires an invite from the admin to join.

Note: All auto-generated groups are created as closed but can be modified to be open groups as needed. Manually-created groups can be assigned any one of the membership levels.

As a group administrator, from the Groups page you:

  • Search and view Talk groups
  • Define automation rules to create user groups in bulk
  • Manually create groups one at a time
  • Edit group names and descriptions
  • Configure group member access to keep groups open, closed, or private
  • Determine whether Feed group members can post in the group and like and comment on admin posts
  • Add and remove group members

Note: Group Admins can also create, edit, and manage groups from the Talk console.