Implementation considerations
Because UKG Pro Workforce Management™ is hosted in the cloud, implementation considerations are minimal, but you should be aware of the following.
UKG Pro Workforce Management™ device-specific support
UKG Pro Workforce Management™ can be accessed through browsers on desktop and laptop computers as well as through tablets and mobile devices such as smartphones.

CPU | Memory | |
---|---|---|
Recommended for best performance | 4 Core Intel i7 2.3GHz or equivalent | 16 GB |
Minimum | 2 Core Intel i5u 1.9GHz or equivalent | 4 GB |

Browser | Windows 7 | Windows 10 | OSX | iOS | Android |
---|---|---|---|---|---|
Microsoft Edge (HTML)* | P | ||||
Microsoft Edge (Chromium) | P | ||||
Internet Explorer 11* | P | P | |||
Chrome | P | P | P | P | |
Safari | P | P | |||
Firefox | P | P |
*For these browsers, "https://*.mykronos.com" must be added to the browsers Trusted Sites setting.

- Android OS
- Phones and tablets with Google Services support version 6 or greater
- Zebra devices (TC51/TC52) with Google Services Support version 6 or greater
- iOS
- iPad and iPhone: iOS version 12 or greater
- iPadOS
- iPadOS version 12 or greater
UKG Pro Workforce Management™ supported data-collection devices (terminal s)
UKG Pro Workforce Management™ supports the following devices:
Device Type | Part Number | Minimum Software/Firmware required |
---|---|---|
Kronos 4500* | 8602000-xxx | Not supported |
Kronos 4500* | 8602004-xxx | 02.03.16 - 2.X.X** |
Kronos 4500* | 8602800-0xx through -499 | 02.03.16 - 2.X.X** |
Kronos 4500* | 8602800-500 through -999 | 03.00.18, 03.00.20 and greater (03.00.19 is not supported) |
Kronos InTouch 9000 | 8609000-xxx | 02.02.02 and greater |
Kronos InTouch 9100 | 8609100-xxx | 03.00.02 and greater |
Kronos InTouch DX | 8610000-xxx | All versions |
* The Kronos 4500 devices do not support the Gaming solution.
Also note that while UKG Pro Workforce Management™ supports Czech, the Kronos 4500 device, which is compatible with UKG Pro Workforce Management™, does not support Czech.
**Server Initiated Communication via VPN Required.
Note: For customers migrating clocks from UKG Workforce Central to UKG Pro Workforce Management™, it is required to update the clock to the latest version of Firmware that is available.
Use UKG Pro Workforce Management™ from the keyboard or screen reader
UKG Pro Workforce Management™ can be accessed from the keyboard or a Non-Visual Desktop Access (NVDA) screen reader. The online help includes component-specific guidelines.

The UKG Pro Workforce Management™ user interface contains a number of elements and controls. Accessibility recommendations include the following:
- Glances — Press the spacebar on a cell within timecard, Dataviews A configurable tool for analysing data and taking actions on a group of employees or an organisation., leave and attendance, and scheduling to access a glance (also known as a contextual call-out) Provides information and actions in a dialogue box for an item on the screen when the user right-clicks or taps the item.. You can use this option as an alternative to navigating from the action bar above the grid.
- Grids — When navigating through the grids, press the up-arrow key when in the first cell in the first row followed by Shift + Tab to exit the grid so you can access other components.
- Slide-out panels — For the best results with NVDA, access form elements and activate secondary slide-out panels, tab through the slide-out panels in focus mode and access read-only content in browse mode.
- Note that in some slide-out panels, using the Tab key (instead of arrow keys) to navigate through a list is the only way to select one or more options. Also, some radio buttons and check boxes can only be accessed using the Tab key, which will automatically populate the selection.
- Combo boxes — Some combo boxes within slide-out panels can only be opened using the Enter key and options can be selected by using arrow or tab keys and pressing Enter to collapse the list.
- Check boxes — You can navigate some check boxes and radio buttons by pressing either the Tab or arrow keys and using space to select and unselect options on slide-out panels.
- Hyperfind A search engine that filters and selects groups of employees through queries that specify conditions or locations (criteria). — When selecting locations in a Hyperfind, press the left arrow when focused on the drop-down list to delete a selection.
- Drop-down menus — On some drop down menus, there is a column header that is announced as a button when using NVDA; however, this is not an actionable element.

- The best way to filter, group, or calculate information when using NVDA is to press space or Enter on the Refine button.
- Press Tab to access the tab index of filtering types and use the left and right arrow keys to select.
- Press Tab to access the Search input field.
- Press Tab to access the list of filtering options.
- Use the up and down arrow keys to progress through the list of filtering options.
- Press space to expand the accordion options.
- Press Tab to access the options list and use arrow keys and press Enter to select and collapse the accordion.
- Press Tab to access the Cancel and Apply buttons and press space or Enter to modify a Dataview.
Note: There might be only one filter type on some Refine panels. The Delete button clears the last filter applied; this is not announced by NVDA.

When tabbing through the column headers of the Dataview Library, the submenus contain options that can sort or calculate. When you select the sum or average options, the result appears on the column header title area. Press Shift + Tab to access this information.
Note: NVDA may announce currency and time as it is displayed on the screen along with the column header title to indicate amount designation.

The View button located on the My Calendar and Calendar from the Attendance details page can be activated with only the Enter key and tabbing to navigate to the view options.

The View button, which is located on the My Information > My Calendar and Calendar from the Scheduling page, can be activated only with the Enter key and tabbing to navigate to the view options.
For optimum NVDA or keyboard results, access schedules in table view by pressing space or Enter on the Table View button
Note: The current view is not announced when using NVDA. If the button for switching views says "table view," the inaccessible Gantt view A type of bar chart that shows a schedule in a calendar view with employees, groups, and jobs; summary totals; and a vertical "today" line. is currently being displayed. Press space on this button to display the accessible table view; the button will say "Gantt view."
When tabbing through the week day column heads within the Schedule Planner grid, tabbing leads to the first shift within the table instead of the first column or check boxes or the second column of employee names. Use the left arrow to access this information.
When you are in the employee name column, press the left arrow to select or unselect all rows. Pressing the right arrow navigates back to the employee name column header and submenu.
When activating the Quick Action A tool that allows simple schedule edits to be made more easily, particularly when the same action must be taken on several items button, press Shift + Tab to navigate to the first option in the list that appears to the left of this button.
Note: The Quick Actions menu and application to schedule shifts is not currently recommended when using NVDA. Using the glance menus while in the Schedule Planner grid accomplishes the same tasks.
When accessing events and requests in My Calendar or the calendar in general, the events and requests sometimes display the hour amount before the information and the hour amount after the actual event/request content. If using NVDA, these hour totals may be announced as times.

- From the Main Menu, go to My Information> My Calendar.
- Tab to the New Request button on the action bar.
- Select Swap to activate the Request Shift Swap slideout panel.
- Select Swap Auto Approve or Swap Manager Approve.
- Tab to Apply to open a secondary slider
- If you are using NVDA, switch to browse mode to select a shift by using the tab and arrow keys or by pressing H to get to day headings from the list of options
- Select a shift by pressing space on the Shift Duration button. A secondary panel opens that contains a Comment button and a listing of available shifts to swap. There is also a drop down to select specific employees.
- Press space on the desired Shift Duration button to automatically place focus on the Submit button and then press Enter. A slideout panel containing the details of the request is displayed. You can cancel by pressing Enter on the Cancel Request button or you can confirm the request by pressing the OK button, which closes the slideout panel
- The employee whose shift was selected will see a notification in the Control Center where it can be approved or refused.
Note: Press Cancel or Escape at any time during the request process to close out of this panel.

For the best results with NVDA, you access the timecard in list view. The Accruals and Totals add-ons also display in a list view if this view is selected.
Use the Tab key to navigate through the list and press space or Enter on the More Details button to open a side panel that contains detailed information pertaining to the specific employee and date.
Note: NVDA announces time and hours the same especially when using the 24-hour clock.

Hyperfind selector — Except for the button associated with the ad hoc option, you can access the Hyperfind selector using the keyboard with NVDA. Currently, the Hyperfind editor that can be accessed from the Hyperfind selector is not optimized for NVDA and keyboard users.
People Information — The People Information component is not recommended for use with NVDA at this time.
Schedule Planner — The Schedule Planner grid is not currently announcing row and column headers when using NVDA. Using the arrow keys is the best method for accessing this grid.
Homepage wallpaper
Change the homepage wallpaper – you can now change the background image which appears on the homepage.
From the Main Menu, and Administration > Application Setup > Common Setup > Branding, the following default value has been added:
Wallpaper – The Wallpaper will support a maximum file size of 1 Mb. There is no maximum height or width. The supported file types are JPG and GIF.
Enhanced Branding Capabilities
In addition to adding a logo and wallpaper background image, companies can now customize the colors used in the Main Menu as well as the page header. Specifically, the UI branding functionality (Administration > System Settings > Common Setup > Branding) has been enhanced for the following:
• Main Menu – Administrators can change the background color and label color. They can also change the label color when the user’s mouse hovers over it and when the user selects it.
• Header – Administrators can change the color of the background, text, and icons as well as the color of the icon when the user’s mouse hovers over it or selects it. They can also change the color of disabled icons and the color of the number of notifications.