Configure Offline Attestation

When a data collection device (timeclock or terminal) is offline, employee punches The entries on a timecard that mark the beginning (in-punch) or end (out-punch) of a work interval, such as the beginning of a shift or transfer. are collected and then processed when the device comes back online. Note that this does not apply to the Mobile App. The Mobile App does not support Offline Attestation The act of confirming or attesting that something is true. For example, when punching out, users may need to attest that they took their meal breaks. transactions.

You can also configure Attestation questions and answers that are also collected and processed when the device returns to online status.

The following actions can be associated with an Offline Attestation answer:

For example, you could configure the following question:

  • Question: Did you take your meal break today?
  • Answers: Yes or No. If the employee answers No, it could trigger a workflow notification to the employee's manager or apply a paycode edit to apply a bonus.
  • The Daily Detail and Attestation Summary reports list all offline questions and answers.
    1. From the Main Menu, select Administration > Application Setup, then select Attestation.
    2. From the Attestation list, select Attestation Questions. The Attestation Question page opens.
    3. Note: The first line in the Name column is Empty question, which is the default that is assigned to every button in the system to ensure that offline punches at a data collection device are delivered to the timecard when the clock returns to online status. You cannot edit this line.
    4. On the Attestation Question page, enter the name of the question (displays on the Attestation Question page) and the question text (displays in the Attestation panel), then click Create to provide possible answers to the question.
    5. On the Create Attestation Answer page, enter the name of the answer (displays on the Attestation Answer page) as well as the answer text (displays in the Attestation panel).
    6. To configure an action when the question is answered, click Create . Then in the Create Action Type glance (also known as a contextual call-out) Provides information and actions in a dialogue box for an item on the screen when the user right-clicks or taps the item., select an Action Type from the drop-down list, then provide the necessary information based on your selection:
    7. Action Type Additional Fields
      Add Comment Name — Select the name of a comment configured on your system.
      Add Pay Code
      • Name — Select the name of a paycode configured on your system.
      • Amount — Enter the hours applicable to the paycode.
      • Comment — Select the name of a paycode comment configured on your system.
      Cancel Punch No additional fields.
      Cancel Deductions Name — Select the name of a deduction to cancel.
      Send Workflow Notification Name — Select the name of a workflow notification configured on your system.
    8. Repeat steps 3 and 4 for additional answers. You can provide as many answers and actions as necessary.
    9. To change the order of the questions, select and drag the lines to the order desired in the Current Assigned Order table.
    10. Click Save.

    Every button used by data collection devices uses the default Empty question attestation question so that punches are collected while the device is offline and processed automatically when the device comes back online. You can also associate a specific Attestation question to an Attestation button.

    Note: Only one offline attestation question can be configured per button.

    1. From the Main Menu, select Administration > Application Setup, then select Attestation.
    2. From the Attestation list, select Attestation Buttons.
    3. Select a button and click Edit .
    4. In the Offline Question field, select the question that you configured in step 1.
    5. Click Save.